Your privacy is important to us. We, Redmantra, are committed to properly protecting and managing any "personal information" you share with us.

"Personal information" may mean any information used to identify an individual, including first and last name, home or other physical and virtual addresses such as email address, or any other contact information we may require.

Why We Collect Personal Information

The personal information we collect is intended to identify you and ensure we provide you with the correct feedback you need on your performance in various exams, and to help you receive high-quality educational feedback. The information we collect enables us to provide you with convenient access to our services, offerings, and products, and can help us customize your educational experience.

What information do we collect and how do we use it?

1. Information you share:

The purpose of the information we collect is to provide you with effective services. You share personal information, such as your name, email address, and contact details, to use certain features of our website. We may also ask for this information on other occasions, such as when you participate in contests or other promotions sponsored by us and/or our partners. If you use a feature that requires payment of a fee, we collect your credit card data or payment account information. When you use one of our paid products, we track the web pages and information you access and store it on our servers. This allows us to track the actions you complete and the sites you view.

2. Cookies:

Some of our web pages use "cookies" and other tracking technologies. A "cookie" is a small text file that can be used, for example, to collect information about your website activity. Some cookies and other technologies may retrieve personal information previously provided by the web user.

It is your responsibility to set most browsers to notify you when you receive a cookie, or you can choose to block cookies from your browser. However, please note that if you choose to delete or block your cookies, you will be required to re-enter your original user ID and password to access some parts of the website, and some parts of the site will not function.

Tracking technologies may record information such as Internet domain and host names; Internet Protocol (IP) addresses; browser software and operating system types; clickstream patterns; and the dates and times of access to our site. The use of cookies and other tracking technologies helps us improve our website and your web experience. We may also analyze such information for trends and statistics, which do not include personal information.

4. User Communications:

When you send us email or other communications, we may preserve those communications to address your inquiries, respond to your requests, and improve our services.

5. Links:

We may present links in a format that allows us to track whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy policies of other websites. We encourage our users to read the privacy statements of every website that collects personally identifiable information when they leave our site. This privacy policy applies only to information collected by our website.

6. Alerts:

If we update our website in a way we believe you should know about, we may alert you by email, phone call, or message. These alerts are usually due to new features on the website, or major improvements to our products and offerings.

7. Public Forums:

When you use certain features on our website, such as discussion forums, and post or share your personal information, such as comments, messages, files, photos, it will be available to all users and in the public domain. All such sharing of information is done at your own risk. Please be aware that if you disclose personal information in your profile or when posting on our forums, this information may become publicly available.

8. Data Security:

If you use a feature that requires payment of a fee, we send your credit card data to our bank for processing. If we encounter a payment problem, we may review the order information with you and our bank to resolve it. We do not otherwise disclose your credit card information. We do not share your email address or your personal information with any third-party marketers.

We provide secure pages for collecting sensitive information, such as credit card information, on our order forms. We also use administrative, physical, and technical precautions to help protect the confidentiality, security, and integrity of personal information stored on our systems. We host this site in a commercial-grade data center that employs comprehensive security systems. Although no computer system is completely secure, we believe the measures implemented by our site reduce the likelihood of security issues to a level commensurate with the type of data involved.

Information Sharing and Disclosure

In addition to the above-mentioned sharing of data related to credit card information, we share personal information with other companies or individuals outside of redmantra only in the following limited circumstances:

We believe that access, use, preservation, or disclosure of such information is reasonably necessary to:

a. Satisfy any applicable law, regulation, legal process, or comply with any enforceable government request.

b. Enforce applicable terms of use, including investigation of potential violations thereof.

c. Detect, prevent, or address fraud, security, or technical issues, or

d. Protect against potential harm to the rights, property, or safety of redmantra, its users, or the public, as required or permitted by law.

If we are involved in a merger, acquisition, or any other sale of some or all of our assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

We may provide information to service providers to help us provide our services to you. Specifically, we may use third parties to facilitate our business, such as hosting services at a co-location facility for servers. Where we use third parties to process any personal information, we implement appropriate contractual and technical protections, limiting their use of that information to our specified purposes.

redmantra displays targeted advertising based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet targeting criteria – for example, people aged 18-24 in a particular geographic area.

Redmantra does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad, you are agreeing to the possibility that the advertiser will assume you meet the targeting criteria used to display the ad.

Redmantra's advertisers may include financial service providers (such as banks, insurance agents, stockbrokers, and mortgage lenders) and non-financial companies (such as stores, airlines, and software companies), and any type of corporate organization.

How long do we retain user data?

Currently, we plan to retain user data for as long as the account is active and for at least three years thereafter. We may change this practice according to legal and business requirements. For example, if necessary, we may extend the retention period for some data to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may reduce the retention period for certain types of data if necessary to free up storage space.

Managing User Information:

You can access and manage your account information. You can update your usage by accessing other paid services or products, or change details such as your email address and personal information.

Third-Party Services

Third parties provide certain services available on our website, 'redmantra'. We may provide information, including personal information collected by 'redmantra' on the web, to third-party service providers to help us provide programs, products, information, and services. Service providers are also an important way for 'redmantra' to maintain its website and mailing lists. 'redmantra will take reasonable steps to ensure that these third-party service providers are obligated to protect personal information on our behalf.

'redmantra will not transfer your personal information to any third party who is not obligated to act on 'redmantra's behalf without your consent, unless such transfer is legally required. Similarly, it is against 'redmantra's policy to sell personal information collected online without consent. We may share certain aggregated, non-personal information, such as the number of users subscribing to a particular product, or the number of users registered on our website, with third parties. Such information does not reveal your personal identity.

Privacy and Security

We limit access to your personal information to those employees who we believe need to know about it to provide you products or services or to perform their jobs.

We have physical, electronic, and procedural safeguards in place to protect personal information about you that comply with prevailing laws in India. We strive to ensure compliance with the requirements of the Information Technology Act, 2000 and the rules made thereunder to ensure the security and protection of your privacy.

Your Consent to This Policy

By accessing our website, you agree to this Privacy Policy. This document supersedes any prior communications on this subject and represents the complete and exclusive privacy policy for this site. This policy is subject to our Terms of Use, which take precedence over any conflicting policy provision. We may change our policy by posting a new version of it on our site.

Changes to This Privacy Policy

redmantra reserves the right to update, change, or modify this policy at any time. This policy will be effective from the date of such update, change, or modification.

Contact Information

redmantra welcomes your comments regarding this privacy statement at the contact address provided on the website. If there is any concern regarding a violation of this Privacy Policy, 'redmantra will use all commercially reasonable efforts to resolve it.

Refund Policy: Fees once paid will not be refunded.

Cancellation Policy: No cancellations will be entertained.